Performance Analysis
Turn Data into Actionable Insights
In the competitive landscape of the hospitality industry, understanding your performance metrics is not just beneficial
—it's essential. Sixteen 360's Performance Analysis services offer a comprehensive evaluation of your business
operations, helping you identify areas for improvement and capitalize on opportunities for growth.
How It Works
Initial Consultation
Our experts will meet with you to understand your business objectives and key performance indicators (KPIs).
Data
Collection
We gather data from various sources, including customer feedback, financial reports, and operational metrics.
In-Depth Analysis
Our team conducts a thorough analysis of the collected data, focusing on areas like: Customer Satisfaction, Operational Efficiency, Financial Performance and Resource Utilization.
Reporting
We provide you with a detailed report, complete with actionable insights and recommendations for improvement.
Key Services
Mystery Shopping
Gain an unbiased view of your customer service and overall guest experience through our mystery shopping services.
Theoretical vs Actual Costing Exercise
Compare your projected costs against actual expenditures to identify inefficiencies and areas for cost reduction.
Payroll Audit
Ensure your payroll processes are compliant and efficient, minimizing errors and potential legal issues.
Resource
Utilization Analysis
Evaluate how effectively you're using your resources, from staff to inventory, to optimize productivity and reduce waste.